General Terms and Conditions

Effective Date: July 31, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Veek platform, including its website, mobile applications, and related services (collectively referred to as the "Platform"), owned and operated by House of Bobs Ventures LLP, a limited liability partnership, having its registered office at 981/7 Basappa Layout, Pipe Line Rd, Gowda Muniswamy Garden, Ejipura, Bengaluru, Karnataka 560047 (hereinafter referred to as "Veek", "we", "us", or "our").

By accessing or using the Platform, you agree to be bound by these Terms and all other rules, policies, and procedures published on the Platform, each of which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.

1. Acceptance of Terms

By registering for an account, uploading content, making or receiving payments, or otherwise using any part of the Platform, you enter into a legally binding agreement with Veek and agree to be bound by these Terms.

2. Definitions

(a) "Account" means a registered user account created on the Platform to access its features.

(b) "Artist" means a User who uploads, distributes or otherwise makes available their original musical works, original sound recordings, and related content on the Platform and is eligible to receive Tips and other earnings or incentives made available through the Platform in accordance with these Terms. The Artist must own or control all necessary rights, licences, and permissions for the uploaded content. Artists may not upload cover versions, remixes, samples, or derivative works based on third-party copyrighted material unless they have obtained explicit written permission from all relevant rightsholders.

(c) "Artist Content" means content that is Original as defined herein, and created by the Artist or lawfully licensed music recordings, musical compositions, lyrics, cover artwork, album art, single, EP and release artwork, artist photographs, images and likeness, thumbnails, banners, visualisers, promotional graphics, logos, audio-visual material, metadata, titles, credits, descriptions, and any other creative or expressive material uploaded or made available on the Platform by an Artist for the purpose of distribution, promotion, or monetisation through the Platform.

(d) "Beta Phase" means the testing or pre-release stage of the Platform during which certain features may be experimental, unstable, or subject to change.

(e) "Business Day" means a day (other than a Saturday, Sunday, or public holiday) on which commercial banks are open for business in Bengaluru, Karnataka.

(f) "Cash Transaction" means a verified monetary Tip payment made by a Listener to an Artist through the Platform, processed via an RBI-authorised payment gateway, which does not include Veek Coins credited through promotional, referral, or engagement activities.

(g) "Community Guidelines" means the rules and standards governing user conduct and Content on the Platform, contained herein and as published and updated by Veek on its Platform from time to time.

(h) "Content" means any music, audio recordings, compositions, lyrics, artwork, metadata, descriptions, text, images, videos, or other material uploaded, posted, or otherwise made available by a User on or through the Platform, and includes Artist Content.

(i) "Force Majeure Event" means any event as specified in Clause 21 of these Terms.

(j) "Grievance Officer" means the individual or office designated by Veek, from time to time, to receive, acknowledge, and address complaints, grievances, or requests from Users in accordance with applicable laws, regulations, rules, or internal policies.

(k) "Intermediary" shall have the meaning assigned to it under Section 2(1)(w) of the Information Technology Act, 2000.

(l) "KYC" or "Know Your Customer" means the identity verification requirements mandated under applicable Indian laws, including but not limited to PAN verification, bank account verification, and any additional documentation required by Veek, payment partners of Veek and regulatory bodies.

(m) "Listener" means a User who accesses the Platform primarily to stream, listen to, or engage with Artist Content, and who is not an Artist.

(n) "Non-Resident Artist" means an individual who is not a 'resident' of India as per the provisions of the Income Tax Act, 1961, and who meets the eligibility conditions set out in Clause 3.3.2(b) of these Terms.

(o) "Original" shall mean content that is created, composed, performed, or produced by the Artist and for which the Artist holds all necessary rights, licences, and permissions.

(p) "Payment Gateway" means a third-party, RBI-authorised payment aggregator or processor engaged by Veek to facilitate monetary transactions on the Platform.

(q) "Platform" means the Veek digital platform, including its website, mobile applications, software, APIs, and all related services, features, and functionalities.

(r) "Platform Fee" means the percentage-based fee charged by Veek on eligible transactions as described in Schedule I of these Terms.

(s) "Privacy and Data Protection" means Veek's privacy policy as set out in Clause 15 of these Terms, governing the collection, use, storage, and processing of personal data, as amended from time to time in accordance with Clause 22.4.

(t) "TDS" means Tax Deducted at Source as required under the Income Tax Act, 1961, at the rate prescribed thereunder.

(u) "Terms" or "Terms and Conditions" means these Terms and Conditions, including all schedules, Platform policies, and documents incorporated herein by reference, as amended from time to time.

(v) "Tip" means a voluntary, discretionary, and gratuitous monetary payment made by a User, who has registered an account under Clause 5 of these Terms, through the Platform either to a specific Artist or to a song available on the Platform, as a gesture of appreciation for the Artist's Content. A Tip is not a payment for goods or services, nor is it a charitable donation, contribution, grant, royalty or licensing fee and it does not create any contractual obligation, employment relationship or entitlement between the Artist and the User. Tips are distributed by the Platform in accordance with the payout and eligibility rules set out in these Terms.

(w) "User" or "You" means any individual who accesses or uses the Platform, whether registered or unregistered, including Artists, and includes any person who listens to, interacts with, or engages with any Platform Content or who provides Tips through the Platform.

(x) "User-Generated Content" means any comments, usernames, profile information, playlists, reviews, feedback, or other material submitted or displayed on the Platform by Users and does not include Artist Content.

(y) "Veek", "We", "Us", or "Our" means House of Bobs Ventures LLP, the owner and operator of the Platform.

(z) "Veek Coin" or "Coin" means a non-monetary, proprietary reward unit issued by the Platform as an incentive for participation in specified activities, carrying a notional internal accounting value for Platform accounting purposes. Coins may contribute toward Artist withdrawal eligibility balance subject to Schedule I and are not redeemable for cash by Listeners.

(aa) "Threshold Amount" means the minimum accumulated earnings threshold that an Artist must meet to be eligible for payout, as specified in Clause 11.3 of these Terms.

(bb) "Writing" or "Written" includes communications sent electronically, including via email, platform notifications, or dashboard messages.

(cc) "Referral Link" means the unique personalised link issued by Veek to an Artist under Clause 10, which the Artist may share through external channels to invite Listeners or other Artists to the Platform, and through which Coin entitlements are tracked in accordance with Schedule I.

3. Eligibility

3.1 General Eligibility

You represent and warrant that you are at least 18 (eighteen) years of age and have the legal capacity to enter into a binding agreement under Indian law.

3.2 Listeners Under 18

If you are under 18 (eighteen) years of age, you may use the Platform for listening to music only, under the supervision of a parent or legal guardian who accepts these Terms on your behalf. Any Veek Coins or in-platform rewards earned by such users shall constitute non-cash engagement incentives only and shall not be redeemable for cash, transferable, or convertible into any monetary value. Rewards may be used solely for non-monetary features within the Platform, where made available.

3.3 Artist Eligibility

3.3.1 Age Requirement

To register as an Artist and access monetisation features on the Platform, you must be at least 18 (eighteen) years of age. Artist Accounts for individuals under 18 (eighteen) years of age are strictly prohibited, without exception and regardless of parental or guardian consent.

3.3.2 Eligible Categories

(i) Subject to Clause 3.3.1, the following categories of individuals are eligible to register as Artists on the Platform:

(a) Indian Residents: individuals residing in India with a valid Indian bank account and a Permanent Account Number (PAN) issued by the Income Tax Department of India;

(b) Non-Resident Artists: Indian nationals residing outside India who hold appropriate tax registrations and maintain Indian banking facilities sufficient to receive payouts in accordance with these Terms and applicable law; and

(c) Foreign Artists: individuals who are neither Indian residents nor Indian nationals, whom Veek may, at its sole discretion, permit to use the Platform subject to such additional compliance, tax documentation, and payout requirements as Veek may notify from time to time.

(ii) For the avoidance of doubt, eligibility under sub-clause (c) above is not a right and Veek's decision to permit or deny access to Foreign Artists shall be final.

3.3.3 Ongoing Compliance Obligations

(i) All Artists, regardless of category, shall at all times:

(a) comply with all identity verification requirements imposed by applicable law, Veek, and Veek's payment partners, including KYC verification in accordance with Clause 5.3;

(b) maintain accurate, current, and complete registration information, including banking details, tax registrations, and identity documents; and

(c) comply with all applicable taxation, payment, and banking requirements as may be imposed by law or notified by Veek from time to time.

3.3.4 Veek's Right to Verify and Suspend

(i) Veek reserves the right to:

(a) request such verification documentation as it considers necessary to confirm an Artist's eligibility under this Clause at any time; and

(b) suspend, restrict, or terminate any Artist Account where eligibility requirements are not met, where verification documentation is not provided within a reasonable time of request, or where any information provided is found to be false, misleading, or outdated.

(ii) Suspension or termination under this Clause may result in forfeiture of pending earnings in accordance with Clause 11.5.

3.4 Tipping Eligibility

Only registered Users who are at least 18 (eighteen) years of age and have completed identity verification in accordance with Clause 5.3 may send Tips to Artists or to songs available on the Platform. Tips must be made using authorised payment methods in the User's own name and in compliance with these Terms, applicable law, and Veek's payment partner requirements.

4. Veek's Role as Intermediary

4.1 Veek operates as an online platform facilitating the creation, sharing, and monetisation of music content. Veek provides tools and services that enable Artists to upload their original music, engage with Users, and receive Tips from Users. Veek also facilitates the earning and redemption of Veek Coins as an internal ledger system.

4.2 Veek acts solely as a neutral host and online intermediary with respect to Content made available by Users on the Platform, as contemplated under Section 2(1)(w) and Section 79 of the Information Technology Act, 2000 and the applicable rules thereunder. Subject to compliance with applicable law, Veek shall be entitled to safe harbour protection for third-party content hosted on the Platform. Veek does not initiate the transmission of Content, select the receiver of the transmission, or modify the information contained in the transmission, except to the extent required for legal compliance, platform integrity, safety, and enforcement of these Terms.

4.3 Veek does not endorse or exercise editorial control over any Content, including User-Generated Content or Artist Content, but reserves the right to:

(a) remove or disable access to content upon receiving actual knowledge or notification of unlawful content as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;

(b) use automated systems to identify and remove content that violates applicable laws or these Terms;

(d) review, screen, or moderate any Content, including cover artwork, imagery, titles, and metadata, whether before or after it is made available on the Platform, without assuming any obligation to do so;

(e) decline to publish, remove, restrict, or require modification of any Content which Veek considers, in its sole discretion, to infringe or potentially infringe any third-party right or to breach these Terms; and

(f) determine, in its sole discretion, which Content may be used in Platform marketing, advertising, and application store listings, and to withdraw any Content from such use at any time and without notice.

4.4 Veek shall not be liable for any content uploaded by users, including but not limited to its legality, accuracy, completeness, or intellectual property ownership. Users are solely responsible for their Content and interactions on the Platform.

4.5 Veek is not a bank, wallet provider, payment system operator, prepaid payment instrument issuer, escrow service provider, deposit-taking institution, or financial intermediary of any kind. Veek's role as limited collection agent for Artists and the treatment of amounts held pending settlement are further described in Clause 8.2.

5. User Accounts

5.1 To access certain features of the Platform, including uploading content or sending or receiving Tips, you must register for an account. You agree to provide and maintain accurate, current, and complete information to Veek during the registration process and throughout your use of the Platform. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must notify Veek immediately of any unauthorised use of your account.

5.2 Veek shall not be liable for any loss or damage resulting from your failure to protect your account information. Veek reserves the right to suspend or terminate your account and refuse any and all current or future use of the Platform if any information provided proves to be inaccurate, not current, or incomplete, or if you violate these Terms.

5.3 KYC Verification — Artists seeking to monetise on the Platform, and Users seeking to make Tips, must complete identity verification (KYC) in accordance with applicable law and Veek's policies. KYC documentation may include PAN, bank account details, Aadhaar or other government-issued identity proof, GSTIN (where applicable), and such other records as may be required by Veek, its payment partners, or regulatory authorities. Veek may suspend or restrict account features, including withdrawal functionality, until KYC is completed. Provision of false, misleading, or outdated KYC information may result in account termination and forfeiture of pending earnings.

6. Artist Content Upload and Licensing

6.1 Artist Content Ownership

You retain all ownership rights in your Artist Content that you upload to the Platform. By uploading Artist Content, you represent and warrant that you own or have the necessary licences, rights, consents, and permissions to use and authorise Veek to use all patents, trademarks, trade secrets, copyrights, designs, performers' rights, personality or publicity rights, or other proprietary rights in and to any and all Content, including all cover artwork, album art, release and promotional imagery, artist photographs, thumbnails, visualisers, logos, titles, and metadata forming part of or accompanying such Content, to enable inclusion and use of the Content in the manner contemplated by the Platform and these Terms.

6.2 Licence Grant to Veek

6.2.1 By uploading your Artist Content to the Platform, you grant Veek a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable licence to:

(a) Use, reproduce, distribute, publicly perform, and publicly display your Content;

(b) Prepare derivative works of your Content (including transcoding, formatting, and technical modifications necessary for Platform functionality);

(d) Make your Content available through the Platform and Veek's business operations, including promoting and redistributing the Platform through any media formats and channels, and displaying, reproducing, and distributing your Content and its associated artwork, imagery, titles, and metadata in application store listings, store pages, icons, screenshots, previews, and other assets published on third-party application marketplaces and distribution platforms (including the Apple App Store and Google Play Store);

in each case, in connection with the operation, promotion, and improvement of the Platform and Veek's business.

6.2.2 This licence shall continue for the duration of the Artist's use of the Platform and, with respect to any Artist Content, shall terminate upon the permanent deletion of such Artist Content from the Platform, subject to any legal, regulatory, archival, or compliance requirements.

6.3 Moral Rights and Permitted Modifications

To the fullest extent permitted under applicable law, the Artist agrees not to exercise or assert any moral rights against Veek in connection with Veek's exercise of the rights granted under these Terms. For clarity, the Artist expressly acknowledges and agrees that the following shall not constitute distortion, mutilation, modification, or other derogatory treatment of the Artist Content:

(a) technical formatting, compression, transcoding, encoding, or resizing of your Content for compatibility with the Platform;

(b) creation of previews, excerpts, snippets, thumbnails, waveforms, or promotional clips;

(d) display of Artist Content alongside advertisements, branding, user interface elements, or third-party Content; and

(e) use of Artist Content for Platform promotion, marketing, analytics, or internal operations.

The Artist further acknowledges that such uses are industry-standard practices for digital music platforms and do not prejudice the Artist's honour or reputation in any manner whatsoever.

6.4 Licence Grant to Users

By uploading Artist Content to the Platform, the Artist grants to Users a limited, non-exclusive, non-transferable, revocable licence to access and listen to your Artist Content through the Platform, and to download such Artist Content solely for personal, non-commercial use where such download functionality is expressly made available by the Platform, in each case subject to these Terms and the technical limitations of the Platform.

6.5 Promotional Rights

The Artist acknowledges and agrees that Veek may feature their Artist Content, name, likeness, and biographical information in marketing materials, press releases, case studies, and promotional communications related to the Platform. This includes showcasing the Artist Content on the Platform's homepage, social media channels, and in advertisements. The Artist may opt out of promotional features, except those essential to Platform functionality, by submitting a request to the Grievance Officer in accordance with Clause 23.

7. Prohibited Content and Conduct

7.0 Zero Tolerance and Community Guidelines. Veek has no tolerance for objectionable content or abusive users. Your use of the Platform is also governed by Veek's Community Guidelines, which are incorporated into and form part of these Terms. By accepting these Terms, you agree to comply with the Community Guidelines. Objectionable content includes, without limitation, content that is harassing, abusive, threatening, hateful, sexually explicit, exploitative of minors, defamatory, fraudulent, or otherwise prohibited under this Clause 7. Veek may remove such content and suspend or terminate the accounts of users who post it, as described in Clauses 4, 7.2, 7A, and 17. Standards applicable to User-Generated Content and Artist Content, including reporting and enforcement, are set out in Clause 7A.

7.1 You agree not to make available any Content or use the Platform in any manner that is unlawful, deceptive, abusive, or that interferes with the security, integrity, or intended operation of the Platform. Without limitation, you shall not:

(a) engage in or facilitate any unlawful activity, or violate any applicable law, regulation, or binding contractual obligation;

(b) make available Content that infringes or misappropriates any intellectual property, privacy, publicity, or other proprietary or contractual right, or that you do not have a lawful right to use or share, including any third-party album cover, cover artwork, artist photograph, logo, trade mark, artwork, or promotional imagery used without the rightsholder's written permission;

(c) make available Content that is false, misleading, deceptive, impersonates any person or entity, or misrepresents affiliation;

(d) make available Content that is obscene, pornographic, sexually explicit involving minors, hateful, defamatory, or unlawfully invasive of privacy, or that exploits, abuses, or endangers minors;

(e) disclose, solicit, collect, or misuse passwords, authentication credentials, personal data of third parties, or confidential information;

(f) introduce, transmit, or enable malware or other code designed or reasonably likely to disrupt, damage, compromise, or gain unauthorised access to the Platform or any related systems;

(g) engage in unauthorised commercial or financial activity, including spam, scams, gambling, online betting, wagering, or any activity prohibited under applicable law, payment manipulation, self-donations, circular or sham transactions, fee evasion, or money laundering;

(h) interfere with, manipulate, circumvent, or impair the security, performance, availability, or integrity of the Platform, including through bots, automated tools, scraping, fake accounts, coordinated inauthentic behaviour, or misrepresentation of identity or location;

(i) threaten public order, national security, or the sovereignty or integrity of India, or incite the commission of a cognisable offence;

(j) re-upload, recreate, or repurpose Content that has been removed for violation of these Terms or applicable policies in a manner that substantially replicates such removed Content; or

(k) make available any cover version, remix, sample, adaptation, translation, or other derivative work based on third-party copyrighted material, unless you have obtained, and are able on request to evidence, explicit written permission from all relevant rightsholders.

7.2 Veek may remove or restrict Content, investigate violations, suspend or terminate access, withhold or forfeit pending earnings, and take any other action permitted under these Terms or applicable law in response to a violation of this Clause.

7A. User-Generated Content and Community Standards

The Platform hosts User-Generated Content and Artist Content, including music recordings, cover artwork, stories, image posts, profile information, and comments. This Clause 7A sets out the standards that apply to all such Content and the process by which it is reported and enforced. It supplements, and does not limit, Clauses 4, 7, 13, and 17.

7A.1 Zero Tolerance

Veek maintains a policy of zero tolerance for objectionable content and abusive users. There is no permitted threshold for such Content on the Platform. Uploading, posting, or transmitting objectionable Content, or engaging in abusive behaviour toward other Users, is a material breach of these Terms and may result in immediate removal of the Content and suspension or permanent termination of your Account.

7A.2 Prohibited Content

Without limiting Clause 7.1, you must not upload, post, submit, or otherwise make available on the Platform any Content that:

(a) is unlawful, or promotes, facilitates, or instructs others in illegal activity;

(b) is hateful, or attacks, degrades, or promotes discrimination against any person or group on the basis of race, ethnicity, national origin, caste, religion, sex, gender, gender identity, sexual orientation, disability, or any other protected characteristic;

(d) is defamatory, libellous, or knowingly false in a manner injurious to any person;

(e) is obscene, pornographic, or sexually explicit;

(f) sexualises, exploits, endangers, or otherwise depicts minors in a sexual manner. Veek reports such Content to the appropriate authorities and permanently terminates the Accounts responsible, without notice;

(g) promotes, glorifies, or incites violence, terrorism, self-harm, suicide, or eating disorders;

(h) constitutes spam, including repetitive, unsolicited, automated, or deceptive Content, or artificial manipulation of plays, likes, follows, comments, or Tips;

(i) impersonates any artist, person, brand, or entity, or misrepresents your identity, affiliation, or the origin of your Content; or

(j) infringes copyright or any other right, including any music recording, composition, sample, cover artwork, photograph, or other material in which you do not own or control all necessary rights, licences, and permissions.

7A.3 Reporting Objectionable Content

Any User may report Content or conduct that they believe violates these Terms. Reporting tools are available within the Veek mobile applications and web application, and a report option is provided on:

(a) tracks;

(b) artist profiles;

(d) posts; and

(e) stories.

Reports submitted through these tools are routed to Veek's moderation team for review. Users may also report Content, or appeal a moderation decision, by writing to senditbob@veek.in. Copyright owners may additionally use the infringement notice procedure set out in Clause 13.4.

7A.4 Enforcement and Timing

Veek reviews reports of objectionable Content and aims to act on such reports within 24 (twenty-four) hours of receipt. Following review, Veek may take one or more of the following actions, proportionate to the nature and severity of the violation and to any history of prior violations:

(a) remove or disable access to the reported Content;

(b) restrict, hide, or limit the distribution or visibility of the Content;

(d) suspend the User's Account or restrict access to Platform features; or

(e) permanently terminate the Account of the User responsible.

Users who repeatedly or severely violate this Clause 7A will have their Accounts permanently terminated. Termination of an Artist Account is subject to Clauses 11.5 and 17.

7A.5 Action Without Prior Notice

Veek may remove or disable access to Content, and may suspend or terminate an Account, at its sole discretion and without prior notice, where Veek determines that the Content or conduct violates these Terms, the Community Guidelines, or applicable law, or where continued availability poses a risk to Users or to the Platform. Veek is under no obligation to await the outcome of a report, notice, or User response before acting. Nothing in this Clause requires Veek to monitor Content proactively, and Veek's exercise or non-exercise of the rights in this Clause does not affect its status as an intermediary under Clause 4.

7A.6 Contact

To report objectionable Content or abusive behaviour, or to appeal an enforcement decision, contact senditbob@veek.in. Appeals are reviewed by Veek and, where a decision is found to have been made in error, the affected Content or Account is reinstated. Grievances may also be escalated to the Grievance Officer in accordance with Clause 23.

8. Tips

8.1 Nature and Characterisation

Tips are as defined in Clause 2(u). Tips do not constitute payments for goods or services, do not create any contractual obligation or entitlement between the Artist and the tipping User, and do not confer on the User any ownership rights, expanded licences, preferential treatment, or influence over an Artist's creative decisions, content availability, or Platform visibility.

8.2 Tip Allocation

(i) Tips may be directed by a User either to a specific Artist or to a song made available on the Platform.

(ii) Where a Tip is directed to a specific Artist, the entire Tip amount shall be credited to that Artist's account on the Platform, subject to applicable deductions, fees, and payout conditions under these Terms.

(iii) Where a Tip is directed to a song, the Tip amount shall be distributed among the Artists tagged to that song in accordance with the attribution shares or percentages specified for such contributors on the Platform by the Artist uploading the music, provided that such Artists have registered accounts and have completed the required identity verification and KYC procedures. Where attribution shares or percentages have not been specified for a particular song, the Tip amount shall be divided equally among the eligible Artists tagged to that song.

(iv) Only Artists who have created accounts on the Platform and completed the required verification shall be eligible to receive payouts. If any tagged contributor has not registered on the Platform or has not completed the required verification at the time of payout, such individual shall not be eligible to receive any portion of the Tip, and Veek shall have no obligation to hold, reserve, or subsequently distribute any portion of such Tip to such individual.

(v) Tip distributions are calculated based on contributor attribution existing at the time the Tip is processed. Subsequent changes to contributor attribution shall not affect previously distributed Tips.

8.3 Collection Agent Appointment

By accepting these Terms, each Artist appoints Veek as a limited, non-exclusive collection agent and payout intermediary for the purpose of receiving Tips and other permitted payments on the Artist's behalf through the Platform, subject to the limitations set out in Clause 4. Tips do not create any fiduciary, trustee, or escrow relationship between Veek and any User. Veek does not hold, own, or control Tip amounts other than in its capacity as limited collection agent under this Clause. No interest shall accrue on any pending or held amounts.

8.4 Tax Treatment of Tips

Tips are not charitable contributions and do not entitle the User to any tax deductions under applicable law. The Artist's tax obligations in respect of Tips received are set out in Clause 12.2.

8.5 Finality and Non-Refundability

All Tips are final and non-refundable once processed, except in cases of verified payment processing errors or unauthorised transactions as determined by Veek acting reasonably.

8.6 Chargebacks and Reversals

If any Tip is reversed, disputed, or charged back by a bank, payment gateway, card network, or financial institution for any reason, Veek may recover the reversed amount and any related fees by deducting such amounts from the Artist's current or future earnings. Where recovery is not possible, Veek may suspend payouts or monetisation features until the matter is resolved. Veek shall not be responsible for any chargeback, reversal, or payment failure mandated by payment systems or regulators.

8.7 Contributor Attribution Responsibility

(i) The Artist uploading or managing Content is solely responsible for accurately identifying and tagging all contributors, including specifying applicable attribution shares or percentages. The Artist represents and warrants that all contributor information provided is accurate, authorised, and does not infringe any third-party rights.

(ii) Veek does not independently verify contributor attribution or share allocation and shall not be liable for any claims, disputes, or losses arising from inaccurate, incomplete, misleading, or fraudulent attribution.

(iii) If Veek receives a complaint or becomes aware of a dispute or irregularity regarding contributor attribution or related payouts, Veek may, at its sole discretion, take such actions as it reasonably considers necessary, including suspending associated payouts, requesting clarification or supporting documentation, modifying contributor details or attribution records, restricting account functionality, or removing the relevant Content from the Platform.

8.8 Tip Records and Reporting

Veek may maintain records of Tips received and their distribution among eligible Artists associated with a particular song or Artist account. Veek may, at its discretion, make such records available to Artists through the Platform interface or other reporting tools provided from time to time.

9. Veek Coins Programme

9.1 Nature and Operation

Veek Coins are as defined in Clause 2(z). For the avoidance of doubt:

(a) Coins are personal to the User account to which they are issued and may only be used for such in-Platform features as Veek expressly permits from time to time.

(b) Coins earned by Artists may be applied toward the Threshold Amount for withdrawal purposes when the Artist initiates a withdrawal request, subject to the eligibility requirements and composition limits set out in Clause 11.3. Coins carry no monetary value unless and until they are successfully included in a completed withdrawal in accordance with these Terms.

(c) Coins do not create any vested right, property interest, ownership claim, debt obligation, or guaranteed entitlement to payment unless and until they are successfully converted into withdrawable earnings in accordance with these Terms.

9.2 User-Specific Treatment

Coins may be earned by different categories of Users and are treated as follows:

(a) Listeners: Coins earned by Listeners are engagement-based rewards only and are not redeemable for cash or capable of withdrawal.

(b) Artists: Coins earned by Artists form part of the Artist's monetisation balance. Each Coin carries the notional internal accounting value specified in Schedule I, Table 1, solely for the purpose of determining withdrawal eligibility. Subject to Clause 11.3, eligible Coins may be applied toward the Threshold Amount.

(c) Users Under 18: Users under 18 may earn and hold Coins. Such Coins shall not be redeemable for cash or capable of withdrawal under any circumstances.

9.3 Earning Mechanics

Users earn Coins through qualifying activities as set out in Schedule I, Tables 2 and 3. All Coin credits are subject to Veek's verification of activity authenticity. Veek reserves the right to withhold or reverse Coins where it reasonably suspects artificial, fraudulent, or manipulated activity in violation of Clause 7.

9.4 Programme Modifications

Veek may modify, suspend, or discontinue the Coins programme, including earning rates, activity caps, or notional valuation, at any time. For the purposes of this Clause 9.4, a change shall be considered material if it reduces earning rates by more than 20%, alters the Threshold Amount, modifies the notional value per Coin, or discontinues the programme entirely. Where a change is material, Veek will provide at least 30 (thirty) day advance notice through the Platform. No modification shall affect Coins already included in a submitted withdrawal request.

9.5 Coin Expiry and Forfeiture

Coins may expire, be forfeited, or be reset in the following circumstances:

(a) Account Inactivity as described in Clause 11.6.

(b) Account Termination: Upon permanent account deletion or termination for cause under these Terms, all unredeemed Coins shall be immediately and permanently forfeited without compensation.

(c) Programme Discontinuation: If Veek discontinues the Coins programme pursuant to Clause 9.4, Users will be given ninety (90) days' notice to redeem eligible Coins before expiry.

(d) Fraud or Policy Violation: Coins obtained through fraudulent, artificial, or manipulated activity may be reversed or forfeited immediately without notice.

Expired or forfeited Coins have no monetary value and create no liability on the part of Veek.

10. Referral Link Programme

(a) Upon an Artist's first successful upload of Original Artist Content, Veek shall issue the Artist a unique personalised Referral Link which the Artist may share through their own external channels to invite prospective Users to the Platform.

(b) Coins earned through the Referral Link Programme are credited strictly in accordance with the thresholds and caps set out in Schedule I, Table 2. Veek's determination of whether a referral has been validly completed shall be final.

11. Platform Fees, Deductions, and Withdrawals

11.1 Fee Structure

The following deductions apply sequentially to each Tip transaction before any amount is credited to an Artist's earnings ledger. Where a Tip is directed to a song, the Tip amount shall first be allocated among eligible Artists in accordance with Clause 8.2, after which the applicable deductions under this Clause shall apply to each Artist's allocated share. The applicable rates are set out in Schedule I, Table 1, which shall prevail in the event of any inconsistency with this Clause:

(a) Payment Gateway Charge: deducted first, at the rate set out in Schedule I, Table 1;

(b) Platform Fee: 20% (twenty percent) of the balance remaining after the gateway charge, plus applicable GST; and

(c) TDS: deducted on the balance remaining after the gateway charge and Platform Fee, under applicable provisions as may be notified from time to time.

The amount credited to the Artist's earnings Dashboard shall be the net balance after all three deductions above.

11.2 Promotional Platform Fee Waiver

(i) Artists who complete registration and KYC verification in accordance with Clause 5.3 are eligible for a waiver of the Platform Fee under Clause 11.1(b) for 2 (two) calendar months from their date of successful registration ("Waiver Period"). This waiver:

(a) is a one-time promotional offer applicable solely during the Waiver Period;

(b) does not waive gateway charges, TDS, or any other applicable taxes or levies;

(c) does not independently entitle an Artist to withdraw earnings during the Waiver Period where the Threshold Amount has not been met; and

(d) does not constitute a guarantee of minimum earnings or future fee waivers as mentioned in Clause 14.5.

(ii) Coins earned during the Waiver Period retain their notional value toward the Threshold Amount even after the Waiver Period expires.

11.3 Withdrawal Eligibility

(i) An Artist may initiate a withdrawal request only upon satisfying all of the following conditions:

(a) Threshold Amount: The Artist's accumulated net earnings, comprising net Tip income after all deductions under Clause 11.1 and any Coins applied toward withdrawal, have reached INR 3,000 (Indian Rupees Three Thousand only) ("Threshold Amount").

(b) Composition: At least 75% (seventy-five percent) of the Threshold Amount must consist of net earnings from verified Cash Transactions. Coins may account for no more than 25% (twenty-five percent) of the Threshold Amount, being a maximum of 750 (seven hundred and fifty) Coins carrying a notional value of INR 750 (Indian Rupees Seven Hundred and Fifty only), per withdrawal request.

(c) KYC: The Artist has completed KYC verification in accordance with Clause 5.3 and all such information remains current at the time of the withdrawal request.

11.4 Payout

Upon a valid withdrawal request, the Artist's eligible net earnings shall be disbursed in full to the Artist's verified bank account within seven (7) business days, subject to verification and compliance review. All applicable deductions are applied at the transaction level under Clause 11.1. No additional Platform-level deductions shall be made at the point of withdrawal. No interest shall accrue on earnings held pending withdrawal.

11.5 Withholding and Forfeiture

(i) Veek reserves the right to withhold, suspend, restrict, delay, or forfeit payouts to an Artist in the following circumstances:

(a) reasonable suspicion of fraudulent activity, artificial engagement, manipulation of the Coins programme or Tipping system, breach of these Terms or the Community Guidelines, or any illegal activity associated with the Artist's account or Content;

(b) requirement by law, court order, or direction of a governmental or regulatory authority;

(c) failure to complete KYC verification in accordance with Clause 5.3, or submission of false, misleading, or outdated KYC information; or

(d) chargebacks, reversals, or payment disputes as set out in Clause 8.5.

(ii) Where payout is not technically or legally feasible, Veek may continue to hold such amounts in accordance with applicable law without any obligation to pay interest and without assuming any trustee or escrow obligation. Any withholding or forfeiture under this Clause shall be exercised proportionate to the nature and severity of the breach or event giving rise to the withholding, with Veek notifying the Artist where legally required.

11.6 Account Inactivity

(i) Where an Artist's account has been inactive for 18 (eighteen) consecutive months:

(a) any unredeemed Coins held in the account may be forfeited; and

(b) any accumulated earnings held pending withdrawal may be forfeited.

(ii) Veek shall provide prior written notice to the Artist at the email address associated with the Artist's account before any forfeiture is effected. An account shall be deemed inactive if the Artist has not logged in or performed any account activity, including uploading content, during the specified inactivity period.

12. Artist Financial Responsibilities

12.1 Third-Party Royalties

Artists are solely responsible for all royalties, licensing fees, and other amounts payable to co-writers, publishers, producers, performers, collecting societies, or any other third party with a legal or contractual claim to the Artist Content or earnings derived from it. Veek bears no liability for any such claims.

12.2 Income Tax and TDS

Artists are solely responsible for all applicable income tax obligations on their Platform earnings, including Tips received. Veek shall deduct TDS on Tip income under Section 194J of the Income Tax Act, 1961, or such other applicable provision as may be notified from time to time, and shall issue a TDS certificate to the Artist as required under applicable law. Veek's deduction of TDS does not discharge the Artist's obligation to file returns or otherwise comply with applicable tax law.

12.3 GST Obligations

(a) Artists supplying services through the Platform are solely responsible for determining and complying with their GST obligations under applicable law, including registration, invoicing, filing returns, and payment of taxes.

(b) Where required by law or regulatory direction, Veek may require an Artist to provide a valid GSTIN as a condition for accessing monetisation features or receiving payouts. Provision of false, invalid, or expired GST details, or failure to provide accurate and current information, may result in account suspension, withholding of payouts, or forfeiture of pending earnings.

(c) Veek operates as an online intermediary facilitating transactions between Users and Artists and does not provide tax advice. Where Veek is required under applicable law to collect or remit taxes, including Tax Collected at Source (TCS), it shall deduct and remit such amounts at the prescribed rates and issue statutory certificates as required. Collection of any tax by Veek does not discharge the Artist's independent tax obligations, and Artists remain solely responsible for GST compliance and reporting.

(d) Where practicable, Veek shall provide reasonable advance notice to affected Artists before implementing any tax collection mechanism required by law.

13. Intellectual Property

13.1 Platform Ownership

(a) All intellectual property rights in and to the Platform, including the Veek name, logo, software, source code, algorithms, architecture, design, user interface, graphics, audiovisual elements, and related documentation, are owned by Veek or its licensors.

(b) "Veek" and the Veek logo are proprietary marks of House of Bobs Ventures LLP. Except as expressly permitted under these Terms, no right, title, or interest in the Platform or its intellectual property is transferred to any User. Unauthorised use is strictly prohibited.

13.2 Limited Licence to Use the Platform

13.2.1 Subject to compliance with these Terms, Veek grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Platform for its intended purposes.

13.2.2 You shall not:

(a) copy, reproduce, modify, distribute, publicly display, sell, lease, or commercially exploit any part of the Platform;

(b) reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the Platform;

(c) use automated means, including bots, scrapers, or crawlers, to access, monitor, or extract data without prior written authorisation;

(d) remove, obscure, or alter any copyright, trademark, or proprietary notice;

(e) use Veek's name, logo, or trademarks without prior written consent; or

(f) use the Platform in any manner that infringes or misappropriates third-party intellectual property rights.

13.2.3 All rights not expressly granted to you are reserved by Veek and its licensors.

13.3 User Content

13.3.1 As set out in Clause 6.1, you retain all ownership rights in your Artist Content. By uploading Content, you grant Veek the rights and licences described in Clause 6.2 for the limited purposes of operating, promoting, and improving the Platform.

13.3.2 Rights and Clearances — Artists represent and warrant that they own or have secured all necessary rights, licences, consents, and permissions required to upload and exploit their Content on the Platform, as set out in Clause 6.1. The prohibition on uploading cover versions, remixes, samples, adaptations, or other derivative works without prerequisite permissions from the relevant rightsholders is set out in Clause 7.1(k) and in the definition "Artist" under Clause 2, and applies equally for the purpose of this Clause.

13.3.3 Evidence of Rights — Artists shall, upon Veek's written request, promptly furnish documentary evidence of the rights, licences, consents, or permissions relied upon in respect of any Artist Content, including any cover artwork, album art, artist photograph, or other imagery forming part of or accompanying that Artist Content. Where an Artist fails to furnish such evidence within the period specified by Veek, Veek may remove or restrict the relevant Artist Content, withdraw it from any marketing material or application store listing, and take any further action available to it under Clause 7.2.

13.3.4 No Third-Party Catalogue or Streaming Integration — The Platform does not host, aggregate, index, or provide access to any third-party music catalogue, streaming service, or content discovery service. All audio and audio-visual content made available on the Platform is Artist Content uploaded directly by Artists in accordance with Clause 6, and Veek does not integrate with, embed, or otherwise enable access to any third-party audio or video streaming service, catalogue, or application programming interface for the purpose of delivering such content to Users.

13.3.5 Any search, discovery, recommendation, playlist, or curation functionality made available through the Platform operates solely in respect of Artist Content uploaded to the Platform under Clause 6, and does not search, index, retrieve, or surface content held by any third-party service.

13.4 Infringement Reporting Procedure

13.4.1 If you believe that Content available on the Platform infringes your copyright or trademark rights, you may report this by submitting a written notice to the Grievance Officer in accordance with Clause 23.

13.4.2 Your notice must include:

(a) your name, address, and contact details;

(b) identification of the copyrighted or trademarked work claimed to have been infringed;

(d) a statement of good faith belief that the disputed use is not authorised;

(e) a statement that the information provided is accurate and that you are the rights holder or authorised to act on their behalf; and

(f) your physical or electronic signature.

13.4.3 Upon receipt of a compliant notice, Veek may remove or disable access to the disputed Content and will notify the uploader. The uploader may submit a counter-notification in accordance with applicable law.

13.5 Repeat Infringer Policy

Veek may suspend or terminate accounts of Users who are determined to be repeat infringers. A repeat infringer is a User who has received two (2) or more substantiated infringement notices within any twelve (12) month period.

13.6 Misuse of Notice Procedure

Submitting knowingly false, misleading, or fraudulent infringement notices may result in account suspension or termination and may expose the submitting party to legal liability under applicable law.

13.7 Third-Party Materials

The Platform may incorporate third-party software, tools, libraries, or other materials licensed to Veek. Such materials remain the property of their respective owners and are protected by applicable intellectual property laws. Nothing in these Terms grants Users any independent rights in such third-party materials.

14. Disclaimer of Warranties and Limitation of Liability

14.1 Beta Disclaimer

(a) You acknowledge that the Platform may be in a beta or testing phase and may contain bugs, errors, or other issues. Your use of the Platform during this phase is at your own risk, and Veek disclaims all liability for any instability, data loss, or other problems arising during this phase.

(b) Artists are responsible for maintaining independent backups of their Content. Veek shall not be liable for loss of Content or metadata due to technical failures.

14.2 Disclaimer of Warranties

The Platform is provided on an 'as is' and 'as available' basis, without any warranties of any kind, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, or error-free operation. Veek does not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that the platform or the servers that make it available are free of viruses or other harmful components.

14.3 Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Veek, its affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, business opportunity, or other intangible losses, arising out of or in connection with your access to or use of, or inability to access or use, the Platform, whether arising in contract, tort (including negligence), or otherwise.

14.4 Liability Cap

In no event shall Veek's total aggregate liability towards you for all damages, losses, and causes of action (whether in contract, tort (including negligence), or otherwise) exceed the total amount paid by you to Veek (if any) for access to or use of the Platform during the three (3) months immediately preceding the date of the claim.

14.5 No Earnings or Visibility Guarantees

Except for the promotional Platform Fee waiver during the Waiver Period as set out in Clause 11.2, Veek does not guarantee any minimum level of plays, engagement, visibility, ranking, discoverability, or financial earnings for any Artist or Content. All performance outcomes depend on multiple factors beyond Veek's control, including user preferences and market dynamics.

15. Privacy and Data Protection

This Clause 15 sets out Veek's privacy and data protection practices and governs the collection, use, storage, retention, and disclosure of your personal data in connection with the Platform. By using the Platform, you consent to the processing of your personal data in accordance with this Clause and Veek's Privacy Policy as outlined in these Terms.

15.1 Data Fiduciary

Veek acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act") with respect to personal data collected from Users. Veek is committed to protecting your privacy and handling personal data in accordance with the DPDP Act and other applicable data protection laws. Where Veek processes personal data of individuals located in the European Union, Veek acts as a Data Controller within the meaning of the General Data Protection Regulation and shall comply with its applicable obligations thereunder.

15.2 Data Veek Collects

To provide the Platform's services, Veek collects and processes the following categories of personal data:

(a) Account Information: Name, email address, phone number (optional), date of birth, username, password;

(b) Financial and KYC Information (Artists only): Bank account details, PAN, GSTIN (if applicable), Aadhaar or government-issued identity proof (as required for verification), payout history, and transaction records;

(c) Content Data: Artist Content, User-Generated Content (playlists, comments, reviews), profile pictures, biographical information;

(d) Usage Data: Listening history, song plays, pauses, skips, and replays, follows and unfollows, playlist additions and removals, interactions with Content including likes and comments, search queries, engagement metrics, referral activity, and Veek Coins earned;

(e) Technical Data: IP address, device identifiers, browser type, operating system, cookies, log files, session data;

(f) Profile Pictures: Users may optionally upload a profile picture as part of their account profile. Profile pictures may include photographs, illustrations, avatars, or other visual representations and are displayed publicly in connection with the User's profile and interactions on the Platform. Veek does not use profile pictures for biometric identification, facial recognition, or identity verification purposes. Users are solely responsible for ensuring that any profile picture uploaded does not infringe third-party rights, complies with applicable law, and adheres to the Community Guidelines.

15.3 How Veek Uses Your Data

15.3.1 Veek processes personal data for the following purposes:

(a) Service Delivery: Account creation and management, authentication, content hosting and streaming, enabling Tips and withdrawals;

(b) Payments and Financial Compliance: Processing Tips, calculating and distributing earnings, complying with KYC, Anti-money laundering, and tax obligations (including TDS deduction and reporting);

(c) Platform Functionality: Veek Coins programme administration, referral tracking, content recommendations, playlist generation;

(d) Security and Fraud Prevention: Detecting and preventing fraudulent activity, artificial engagement, policy violations, and unauthorised access;

(e) Analytics and Improvement: Understanding user behaviour, improving Platform features, optimising performance, conducting research;

(f) Legal Compliance: Responding to legal requests, enforcing these Terms, complying with regulatory obligations;

(g) Communications: Sending service-related notifications, account updates, promotional communications (where you have consented).

15.3.2 Where reasonably feasible, Veek aggregates, anonymises, or pseudonymises analytics and usage data during processing. Personal identifiers within analytics and telemetry data are accessed only where necessary for security, fraud detection, legal compliance, or payment and account integrity. Veek collects only such personal data as is necessary for the purposes described in this Clause 15.

15.4 Legal Basis for Processing

Veek processes your personal data on the following legal bases under the Digital Personal Data Protection Act, 2023:

(a) Consent: Where you have explicitly consented to specific processing activities. This includes marketing and promotional communications, personalised content recommendations, analytics and platform improvement research, and behavioural usage analysis.

(b) Contractual Necessity: Where processing is necessary to perform these Terms and provide Platform services. This includes account creation and management, content hosting and streaming, enabling and processing Tips, calculating and distributing earnings, administering the Veek Coins programme, and referral tracking.

(c) Legal Obligation: Where processing is required to comply with applicable laws or enforceable governmental directions. This includes KYC and identity verification, TDS deduction and tax reporting, Anti-money laundering compliance, responding to court orders and regulatory directives, and retaining financial and transaction records as required under the Income Tax Act, 1961, and other applicable laws.

(d) Legitimate Uses under Section 7 of the DPDP Act: Where processing is necessary for a purpose specified as a legitimate use under Section 7, including:

(i) Safety and fraud prevention (Section 7(f) — prevention of or response to a threat to public order or safety): detecting and preventing fraudulent activity, artificial engagement, unauthorised access, and security threats to the Platform; and

(ii) Processing by a Data Fiduciary for its own internal purposes to the extent permitted under the DPDP Act and applicable rules, including platform security, audit, and internal operations, where such processing does not require consent and falls within a notified legitimate use.

15.5 Consent and User Rights

15.5.1 By creating an account and using the Platform, you consent to the collection, use, and disclosure of your personal data as described in this Clause 15. You have the following rights under the DPDP Act:

(a) Right to Access: Request confirmation of whether Veek holds your personal data and obtain a copy;

(b) Right to Correction: Request correction of inaccurate or incomplete personal data;

(d) Right to Withdraw Consent: Withdraw consent for optional processing at any time;

(e) Right to Nominate: Designate a person to exercise your data rights in case of death or incapacity;

(f) Right to Grievance Redressal: Lodge complaints with Veek's Grievance Officer.

15.5.2 To exercise any of the above rights, Users may submit a request to the Grievance Officer in accordance with Clause 23. Withdrawal of consent may affect your ability to use certain Platform features. Certain data processing, including processing required for contractual performance and legal compliance, will continue notwithstanding any withdrawal of consent.

15.6 Data Sharing and Disclosure

15.6.1 Veek does not sell your personal data to third parties. Veek may share your data with:

(a) Payment Partners: RBI-authorised payment gateways and aggregators for processing Tips and withdrawals;

(b) KYC and Compliance Providers: Third-party verification services for identity and banking verification;

(d) Service Providers: Cloud storage, analytics, customer support, and infrastructure providers who assist in Platform operations (all subject to confidentiality obligations);

(e) Legal and Regulatory Authorities: Where required by law, court order, or governmental directive;

(f) Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified).

15.6.2 All third-party service providers are contractually required to protect your personal data and use it only for specified purposes. Veek does not sell your personal data to third parties. Veek does not use analytics data, usage data, or behavioural data for third-party advertising purposes unrelated to the Platform.

15.7 Data Security

15.7.1 Veek implements reasonable technical, administrative, and organisational security measures appropriate for a digital music platform, including:

(a) Encryption of data in transit (HTTPS/TLS) and at rest;

(b) Role-based access controls limiting internal access to personal data strictly on a need-to-know basis, with secure management of encryption keys and credentials;

(d) Employee training on data protection and confidentiality.

15.7.2 Veek does not guarantee absolute security against unauthorised access, hacking, data loss, or breaches. You acknowledge and accept the inherent risks of internet-based services. In the event of a data breach that is likely to cause harm to your rights, Veek will notify you and the Data Protection Board within the timelines prescribed under the DPDP Act.

15.8 Data Retention

15.8.1 Veek retains personal data only as long as necessary for the purposes outlined above, including:

(a) Active Users: Data retained while your account is active and for a reasonable period thereafter;

(b) Financial and Tax Records: Retained for 7 (seven) years from the date of transaction or as required under the Income Tax Act, 1961, Companies Act, 2013, and other applicable financial laws;

(d) Content: Artist Content removed within thirty (30) days of account deletion, subject to legal holds, ongoing disputes, or backup retention.

15.8.2 Raw Analytics and Usage Data: Retained for a reasonable period not exceeding 24 (twenty-four) months from collection, following which it shall be deleted, anonymised, or aggregated. Veek reserves the right to reduce this period in line with data minimisation principles.

15.8.3 Aggregated and Anonymised Data: May be retained indefinitely for analytics, research, and Platform improvement. Such data does not identify individual Users and does not constitute personal data for the purposes of applicable law.

15.9 Cookies and Tracking Technologies

15.9.1 Veek uses cookies, web beacons, and similar technologies to:

(a) Remember your preferences and settings;

(b) Authenticate your session and prevent fraud;

(d) Deliver relevant content and recommendations.

15.9.2 Veek does not use cookies, local storage, or similar tracking technologies for third-party advertising profiling. You can control cookie preferences through your browser settings or, where available, through Platform-provided preference controls. Disabling certain cookies may affect Platform functionality.

15.10 Data of Minor Children

15.10.1 The Platform is not intended for users under eighteen (18) years of age, except for Listeners under parental supervision as set out in Clause 3.2. Veek does not knowingly collect personal data from children under eighteen (18) without verifiable parental consent. If Veek were to become aware that it has received data from a child without proper consent, it shall delete such data promptly and terminate their account.

15.10.2 For Listeners under age 18 using the Platform with parental consent:

(a) Veek collects minimal data limited to username, age verification, and parent contact details;

(b) Veek does not track behavioural data or serve personalised advertisements to such users; and

(c) Parents may access, modify, or delete their child's data by submitting a request to the Grievance Officer in accordance with Clause 23.

15.11 International Data Transfers

15.11.1 Veek's servers and third-party service providers may be located outside India. By using the Platform, you acknowledge that your personal data may be transferred to, stored in, or processed in countries other than India.

15.11.2 Veek will comply with the requirements for cross-border data transfers under Section 16 of the Digital Personal Data Protection Act, 2023 and the applicable rules thereunder, including any restrictions or permitted transfer mechanisms notified by the Central Government from time to time. Personal data will only be transferred to countries or territories in respect of which such transfer is permissible under applicable law.

15.11.3 Where Veek engages third-party service providers outside India, Veek will ensure by contract that such providers process your personal data only for the purposes for which it was shared, maintain appropriate security standards, and comply with Veek's instructions and applicable data protection obligations.

15.12 Device Permissions

The Platform may request access to certain features of your device, including the camera, microphone, photo library, media storage, and notifications. Such permissions are requested solely to enable Platform functionality, including uploading and capturing Artist Content and cover artwork, saving media, and delivering service communications. Veek will not access such device features for any purpose unconnected with the operation of the Platform. You may grant, refuse, or withdraw any such permission at any time through your device settings, and certain Platform features may be unavailable or impaired if a permission is refused or withdrawn. Veek's processing of any personal data obtained through such permissions is governed by this Clause 15.

16. Indemnification

16.1 User Indemnity

You agree to indemnify, defend, and hold harmless Veek, its parent entity, affiliates, officers, directors, employees, agents, contractors, partners, and licensors (collectively, the "Veek Parties") from and against all claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses (including reasonable legal and professional fees) ("Losses") arising out of or in connection with:

(a) your access to or use of the Platform;

(b) your Artist Content or User-Generated Content, including any allegation that such Content infringes or violates intellectual property rights, privacy rights, publicity rights, contractual rights, or other rights of any third party;

(d) your violation of applicable law or regulatory requirements, including tax, payment, data protection, or intellectual property laws;

(e) third-party royalties, licensing fees, tax liabilities, or other payments arising from your Content or Platform earnings;

(f) fraudulent conduct, artificial engagement, manipulation of the Coins programme or Tipping system, chargebacks, payment reversals, or misuse of withdrawal mechanisms; or

(g) any negligent, reckless, unlawful, or intentional misconduct by you in connection with the Platform.

16.2 Proportionate Responsibility

Your indemnification obligation applies only to the extent that the relevant Losses arise from or are attributable to your acts, omissions, Content, or breach. Where both you and Veek are finally determined by a court of competent jurisdiction to have contributed to a Loss, liability shall be allocated proportionately.

16.3 Defence and Settlement

Veek may, at its option, assume the exclusive defence and control of any matter subject to indemnification. If Veek elects to do so:

(a) Veek shall notify you in writing within fifteen (15) days of electing to assume such defence;

(b) you shall provide reasonable cooperation, including access to relevant information and testimony;

(d) you may participate in the defence at your own expense.

Veek's assumption of defence shall not relieve you of your indemnification obligations.

16.4 Notice

Veek shall provide reasonably prompt written notice of any claim for which indemnification is sought. Failure to provide prompt notice shall not relieve you of liability except to the extent you are materially prejudiced by such failure.

16.5 Recovery and Set-Off

You shall reimburse Veek for covered Losses within thirty (30) days of written demand, supported by reasonable documentation. Veek may offset any amounts payable to you, including pending earnings or withdrawals, against amounts owed under this Clause.

16.6 Subrogation

To the extent Veek satisfies any Loss on your behalf, Veek shall be subrogated to your rights against any responsible third party. You shall execute reasonable documents required to give effect to such rights.

17. Term and Termination

17.1 These Terms will remain in full force and effect while you use the Platform. You may terminate and delete your account at any time, either through the account deletion option in your in-app account settings or by emailing senditbob@veek.in from your registered email address. Upon a valid request, Veek will delete your account and associated activity and data within thirty (30) days, except for records Veek is required or permitted to retain under Clause 15.8 (including financial, tax, and KYC records) or as necessary to comply with law, resolve disputes, or prevent fraud and abuse.

17.2 Veek may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including for breach of these Terms, applicable law, or the Community Guidelines, or where Veek determines in good faith that continued access poses a risk to the Platform or its Users.

17.3 Upon termination, your right to use the Platform will immediately cease. The consequences of and surviving obligations upon termination are set out in Clause 18.

18. Survival

18.1 Termination or expiration of these Terms for any reason shall not affect any rights or obligations of either party that have accrued prior to the date of termination or that by their nature are intended to survive termination.

18.2 Without limiting the generality of Clause 18.1, the following clauses shall expressly survive termination or expiration of these Terms: Clause 4 (Veek's Role as Intermediary), Clause 6.2 (Licence Grant to Veek), Clause 8 (Tips), Clause 9 (Veek Coins Programme), Clause 10 (Referral Link Programme), Clause 11.1 (Fee Structure), Clause 11.5 (Withholding and Forfeiture) and Clause 11.6 (Account Inactivity), Clause 12 (Artist Financial Responsibilities), Clause 13 (Intellectual Property), Clause 14 (Disclaimer of Warranties and Limitation of Liability), Clause 15 (Privacy and Data Protection), Clause 16 (Indemnification), Clause 18 (this Clause), Clause 19 (Governing Law and Dispute Resolution), Clause 22 (Miscellaneous), Clause 23 (Grievance Officer).

18.3 Any rights or obligations under Schedule I that relate to transactions, earnings, or Coin balances accrued prior to termination shall also survive termination to the extent necessary to give effect to the surviving clauses listed in Clause 18.2.

19. Governing Law and Dispute Resolution

19.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.

19.2 Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or validity thereof, shall be referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The seat and venue of Arbitration shall be Bengaluru, Karnataka and the language of the arbitration shall be English. The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties, failing which, by a sole arbitrator appointed in accordance with Section 11 of the Arbitration and Conciliation Act, 1996, by the High Court of Karnataka at Bengaluru. The arbitrator's award shall be final and binding on both parties.

19.3 Jurisdiction: Subject to the arbitration clause above, the courts in Bengaluru, Karnataka shall have exclusive jurisdiction to entertain any suit or proceeding arising out of these Terms.

20. Notices

20.1 Form and Delivery

Any notice, request, demand, or other communication under these Terms ("Notice") shall be in writing and delivered by:

(a) personal delivery;

(b) registered post or reputable courier; or

20.2 Addresses for Service

Notices to Veek shall be sent to:

House of Bobs Ventures LLP

Registered Office: 981/7 Basappa Layout, Pipe Line Rd, Gowda Muniswamy Garden, Ejipura, Bengaluru, Karnataka 560047

Email: senditbob@veek.in

Notices to Users or Artists shall be sent to the email address or physical address provided at registration or as subsequently updated in the User's account.

20.3 Deemed Receipt

A Notice shall be deemed received:

(a) if delivered personally, on the date of delivery;

(b) if sent by registered post or courier, on the fifth (5th) business day after dispatch;

(c) if sent by email, on the date of confirmed transmission, or, if transmitted outside business hours (9:00 AM to 6:00 PM IST), on the next business day.

20.4 Change of Address

Each party shall notify the other of any change to its contact details for service. Until such notice is given, service to the last notified address shall constitute valid service.

21. Force Majeure

Veek shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond Veek's reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, epidemics, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labour, or materials.

22. Miscellaneous

22.1 Entire Agreement: These Terms constitute the entire agreement between you and Veek regarding your use of the Platform.

22.2 Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

22.3 Waiver: No waiver of any clause of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Veek's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

22.4 Modifications to Terms: Veek reserves the right to modify or replace these Terms at any time. If a revision is material, Veek will provide at least thirty (30) days' notice before the revised Terms take effect, during which time you may terminate your account if you do not wish to be bound by the revised Terms. By continuing to access or use the Platform after the revised Terms take effect, you agree to be bound by them.

For the purposes of this Clause, a change shall be considered material if it:

(a) introduces or increases any fees or charges payable by Users;

(b) alters the Platform Fee, Threshold Amount, or any other financial parameter directly affecting Artist earnings or withdrawal eligibility;

(d) changes the governing law, dispute resolution mechanism, or jurisdiction applicable to these Terms;

(e) materially restricts the rights granted to Users or Artists under Clause 6; or

(f) alters Veek's data collection, processing, or sharing practices in a manner that adversely affects Users' privacy rights under Clause 15.

The above list is non-exhaustive. Veek will act reasonably in determining whether a change not listed above constitutes a material change warranting prior notice.

22.5 Currency: All monetary amounts referenced in these Terms and all transactions on the Platform are denominated in Indian Rupees (INR) unless explicitly stated otherwise. Users using international payment methods acknowledge that currency conversion charges applied by their payment provider are their sole responsibility.

23. Grievance Officer

23.1 Appointment

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, Veek has appointed a Grievance Officer to receive, acknowledge, and address complaints, grievances, and data-related requests from Users.

The Grievance Officer may be contacted at:

Designation: Grievance Officer, House of Bobs Ventures LLP

Email: senditbob@veek.in

Address: 981/7 Basappa Layout, Pipe Line Rd, Gowda Muniswamy Garden, Ejipura, Bengaluru, Karnataka 560047

23.2 Scope

The Grievance Officer is the designated point of contact for all of the following:

(a) complaints relating to Content, conduct, or Platform operations;

(b) requests to exercise data principal rights under Clause 15.5, including access, correction, erasure, and withdrawal of consent;

(d) intellectual property infringement reports under Clause 13.4;

(e) requests to opt out of promotional features under Clause 6.5; and

(f) any other grievance or complaint arising from the use of the Platform.

23.3 Redressal Process

(a) The Grievance Officer shall acknowledge all complaints within forty-eight (48) hours of receipt.

(b) Complaints shall be resolved within fifteen (15) days of receipt, or such other timeline as prescribed under applicable law.

(c) Where resolution requires additional time, the Grievance Officer shall inform the complainant of the reasons for the delay and provide an expected resolution timeline.

(d) Users who are not satisfied with the resolution of their complaint may lodge a complaint with the Data Protection Board of India in respect of data-related grievances, or approach the appropriate forum under applicable law for other grievances.

SCHEDULE I

Veek Coins Programme, Tipping, and Fees Table

This Schedule I forms an integral part of the General Terms and Conditions (the "Terms") and governs the Veek Coins programme, tipping mechanics, and fee structure on the Platform.

Table 1 — Applicable Rates and Withdrawal Parameters

Item	Rate / Value
Payment Gateway Charges	2.5% of gross Tip + applicable taxes
Platform Fee	20% of balance after gateway charge + GST
Tax Deducted at Source (TDS)	10% of balance after gateway charge and Platform Fee (or prescribed rate under Income Tax Act, 1961)
Threshold Amount	INR 3,000/-
Minimum Cash Transaction Share of Threshold Amount	75% (min. INR 2,250/-)
Maximum Coin Contribution Towards Threshold Amount	25% (max. 750 Coins = INR 750/- notional)
Notional Value per Coin	INR 1
Platform Fee Waiver Period (New Artists)	2 calendar months from date of registration
Withdrawal Processing Time	7 Business Days (subject to verification)

Table 2 — Artist Coin Earning Activities

All earning activities are subject to Veek's verification of authenticity and the modification rights set out in Clause 9.4 of the Terms.

Activity	Coins Earned	Cap / Condition
Song upload (Original content only)	10 per song	Max 100 Coins (10 songs); no Coins for uploads beyond 10 songs
Listener referrals via Referral Link (cumulative)	100 per 50 listeners	Activates at 50 listeners; max. 200 Coins at 100 listeners
Artist joins via another Artist's Referral Link — referral bonus	25 Coins	One-time; credited on verified registration
Artist joins via Referral Link — first song upload bonus	100 Coins	One-time; credited on first successful Content upload
50 comments received on Artist Content	10 Coins	Unique User comments only; milestone-based (per 50 comments)
Likes received on Artist Content	5 Coins per 100 likes	No overall cap; per 100-like increment; unique likes only
Creates a playlist featuring multiple different Artists	10 Coins	One-time per qualifying playlist; must include ≥3 distinct Artists

Maximum Earnable Coins (Capped Activities):

(i) Referral Artists: 435 Coins

(ii) Regular Artists: 410 Coins

(iii) Plus uncapped coins from Comments and Likes

Table 3 — Listener Coin Earning Activities

Applicable during the initial 6-month promotional period from Platform launch. Listener Coins carry no monetary value and cannot be redeemed for cash. Veek reserves the right to extend, modify, or discontinue Listener earning activities at the close of this promotional period.

Activity	Coins Earned	Cap / Condition
Account registration (sign-up bonus)	10 Coins	One-time; credited on successful account creation
Full-song streams from new Artists (per 10-Artist increment)	2 Coins per 10 new Artists	'New Artist' = not previously streamed by that Listener; full song completion required
Comments posted on 20 different Artists' Content	5 Coins	One-time; each Artist must be distinct; substantive comments only
Tip made to an Artist (per INR 100/- transacted)	5 Coins per INR 100/-	Awarded only on verified completed Tip; Coins only, no cash equivalent
Creates a playlist featuring multiple different Artists	10 Coins	One-time per qualifying playlist; must include ≥3 distinct Artists

These General Terms and Conditions, including Schedule I, constitute the complete agreement between you and Veek regarding your use of the Platform. By continuing to access or use the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

House of Bobs Ventures LLP

981/7 Basappa Layout, Pipe Line Rd, Gowda Muniswamy Garden, Ejipura, Bengaluru, Karnataka 560047

For questions or concerns, contact us at senditbob@veek.in